FAQ.png

How does shipping work?

New hearing aid orders will be delivered to you personally from one of our trained hearing care professionals. We can come to your home or you can come to our office, the choice is yours. If you choose in-home delivery, we'll bring our experts and equipment to you and do all the testing and fitting in your home. We currently only deliver to Salt Lake, Davis, Weber, Morgan, and Box Elder counties in Utah. 

Accessories, batteries and over the counter hearing devices can be shipped directly to your front door. In stock items will be shipped within two business days, special order items will take longer. 

 

How do I choose the right hearing aid?

The best option is to set up a free hearing exam and consultation at your home or our office. At that appointment we'll find out what type of hearing loss you have and be able to discuss all the options available to you. You'll also be able to demo the hearing aid of your choice completely free with no money down for two weeks, just to ensure it's the right one for you. All of our hearing aids come with a 60 day 100% money back guaranty. Zero risk.  

 

How do I see the wholesale prices?

The retail price has a line through it, and the lower one is the wholesale price. 

 

Do you take my insurance?

Please see our insurance section

 

How do you sell the same hearing aids for so much less?

Four things drive the cost of high-end hearing devices. One, research and development of new technology. Two, supply and demand (the higher the need, the more the supply, the lower the cost). Three, the cost of acquiring a new client (advertising, fitting, and adjusting the new hearing aids). Four, ongoing care are service (offices, staffing, equipment to take care of you for years after the initial purchase). 

By selling online at reduced prices, we are creating more demand, and with higher volume, we can negotiate lower prices from the manufactures. We have reduced our advertising budget by relying on our current satisfied customers to spread the word. We have more five-star reviews on Google than any other hearing aid company. We've eliminated the practice of making you pay upfront for years worth of service you may or may not use. Read more about our ongoing service. We've also eliminated the need for multiple expensive offices in a market, which reduces our cost and allows us to keep prices low. Everything we do is engineered to provide you the highest quality service and hearing devices at the lowest possible price.